Front & Back Office Team Leader

Company details

Are you a recent graduate who is looking for a new turn in your career where you will quickly gain responsibilities and experience ? Do you like the world of finance ?

Our client is a young Belgian company revolutionising the world of corporate finance through an online platform. They are seeing double-digit growth every month and with an international exposure on the French, Dutch and Portuguese markets.

Function

Your duties will include:

• You are responsible for providing operational and commercial support to companies wanting to place their invoices for sales on their platform.

• You are responsible for tele sales activities as well as customer satisfaction activities and you motivate and inspire your Client Officers’ team.
• You plan, organise and coordinate all activities related to team spirit and management, in order to ensure the efficiency, cooperation and motivation of the Client Officers.

• You are responsible for achieving results related to lead conversion and customer satisfaction.
• You aim for operational excellence both in terms of prospects, clients satisfaction and of your colleagues.
• You will be responsible for the development and implementation of the company's strategy and strategy for the future.
• You measure, report and implement improvement actions in terms of performance and team quality, in order to provide a high level of service with respect to the resources allocated.
• You define the team's objectives and organise the work of your team.
• You support, coach and motivate your people, encourage their personal development and ensure continuous training.
• You work closely with other financial teams.

Profile

• You hold a master degree (or similar) and have already some professional background in a financial role.
• Perfectly fluent in French or Dutch with a good level of English.
• You feel motivated by coaching a team of junior financial profiles or you think it is high time for you to embrace that role.
• You are accurate, organised, results driven with natural leadership skills.
• With your sense of contact, you are able to establish a trusworthy relationship with your contacts, understand their concerns and find solutions.
• Feel comfortable with Word and Excel.
• As a digital native you are not afraid of new technologies.

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Language

F/D/E

Offer

• A permanent position assorted with fringe benefits. (monthly allowance, mobile phone, transport reimbursement, home office, bonus…)
• A varied and enriching position in a fast-growing company located next to the subway Delta.
• An no-nonsense atmosphere in a young team and a casual team spirit.
• A 6-month training to develop your job skills.
• A flat structure with close collaboration with the management and growing opportunities.